Privacy Policy

We at SalesPanda (Bizight Solutions Pvt LTD.) are committed to protecting your privacy. This Product Privacy Policy applies to your use of the SalesPanda Subscription Service as a customer of SalesPanda. This Product Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your Personal Data. It also describes your choices regarding use, as well as your rights of access and correction of your Personal Data.

This Product Privacy Policy also describes how we process Customer Data on behalf of our customers in connection with the SalesPanda Subscription Services. This Product Privacy Policy does not apply to any information or data collected by SalesPanda as a controller for other purposes, such as information collected on our websites or through other channels for marketing purposes.

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1. Use of the Subscription Service

A. The SalesPanda Subscription Service

Our online Subscription Service allows users to create and share marketing, sales and customer service content. The Subscription Service can also be used to help organize channel sales data about a company’s sales pipeline (e.g., leads, customers, deals, etc.). The information added to the Subscription Service, either by site visitors providing their contact information or when a Subscription Service user adds the information, is stored and managed on our service providers' servers. SalesPanda provides the Subscription Service to our customers for their own marketing, sales, CRM, and customer service needs.

B. Use By Our Customers

Our customers use the Subscription Service to build Microsites that people can visit to learn more about their business. When customers use the Subscription Service, they may collect Personal Data such as first and last name, email address, physical address, or phone number. SalesPanda does not control the content of these Microsites or the types of Personal Data that our customers may choose to collect or manage using the Subscription Service. That Personal Data is controlled by them and is used, disclosed and protected by them according to their privacy policies. SalesPanda processes our customers' information as they direct and in accordance with our agreements with our customers, and we store it on our service providers' servers.

Our agreements with our customers prohibit us from using that information, except as necessary to provide and improve the Subscription Service, as permitted by this Product Privacy Policy, and as required by law. We have no direct relationship with individuals who provide Personal Information to our customers. Our customers control and are responsible for correcting, deleting or updating information they have collected from using the Subscription Service.

We may work with our customers to help them provide notice to their visitors about their data collection, processing and usage.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

2. SalesPanda Product Specific Privacy Disclosures

A. All Product Tiers

i. Third Parties

We may provide links within our sites and services to the sites or services of third parties. We are not responsible for the collection, use, monitoring, storage or sharing of any Personal Data by such third parties, and we encourage you to review those third parties' privacy notices and ask them questions about their privacy practices as they relate to you.

ii. Google Integrations

If you choose to integrate your Gmail with the Subscription Service you may use the following integrations and allow SalesPanda access to your Google user data:

(1) Gmail Integration

By using the ‘Gmail Integration’ with the Subscription Service you will grant the Subscription Service access to information associated with your account, including contacts, calendar.

(2) Google Calendar Integration

The Subscription Service will have access to both your Google Calendar and any other calendar you access via Google in order to power our Task Module, and allow you to associate events with contacts. The Subscription Service will have the ability to: create or change your calendars, and update individual calendar events.

iii. Data Practices and Service Data

We automatically collect metrics and information about how Users interact with and use the Subscription Service. We use this information to develop and improve the Subscription Services and the Consulting Services, and to inform our sales and marketing strategies. We may share or publish this service data with third parties in an aggregated and anonymized manner, but we will not include any Customer Data or identify Users.

If you access the Subscription Services via our mobile applications, we may also collect your device model and version, device identifier, and OS version. We may send you push notifications from time to time in order to update you about events or promotions. If you no longer wish to receive such communications, you may turn them off at the device level. When you use the Subscription Service, we automatically collect log files. These log files contain information about a Users’ IT system, a User’s IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses. We use this information to ensure the optimal operation of the Subscription Service and for security purposes. We may link log files to Personal Data such as name, email address, address, and phone number for these purposes.

iv. Integrations with the SalesPanda Platform

You may choose to connect any number of applications or integrations, including our certified partner applications, with your SalesPanda account. If you give an integration provider access to your SalesPanda account then your use of these integrations is subject to the service terms and privacy terms made available by that integrator. We are not responsible for third party integrators and in no case are such integration providers our sub-processors.

A . Twitter Integration

You may choose to integrate your Twitter account with the SalesPanda Platform (depending on product tier) in order to manage your Twitter. As part of posting Tweets through the Subscription Service, the SalesPanda platform will store your Tweets and post Tweets upon their scheduled time as selected by you. Additionally, the Subscription Service will add tracking code to any Tweet URL generated through the SalesPanda Platform, solely for the purpose of tracking clicks. The Subscription Service will store replies to and analytics for the performance of your Tweets.

B. LinkedIn Integrations

Your use of the LinkedIn Ads integration is also subject to the terms and conditions provided by LinkedIn, available at:

https://www.linkedin.com/legal/sas-terms. If you choose to connect your LinkedIn account with our Social Tool (subject to your product tier), as part of posting to LinkedIn through the

Subscription Service, the SalesPanda platform will store your posts and publish only at the time you schedule. Additionally, the Subscription Service will add tracking code to any post URL generated through the SalesPanda Platform, solely for the purpose of tracking clicks. The

Subscription Service stores comments and replies on your posts, as well as analytics for the performance of your posts. As part of any LinkedIn integration the Subscription Service will store your account name and profile picture.

C. Facebook

If you choose to connect your Facebook account with our Social Tool (subject to your product tier), as part of posting to Facebook and/or Instagram through the Subscription Service, the SalesPanda platform will store your posts and publish only at the time you schedule.

Additionally, the Subscription Service will add tracking code to any post URL generated through the SalesPanda Platform, solely for the purpose of tracking clicks. The Subscription Service stores comments and replies on your posts, as well as analytics for the performance of your posts You may request the deletion of your SalesPanda account or Subscription Service by sending a request on support@salespanda.com

5. Data Retention Customer Data collected during your use of the Subscription Service is retained. Your data is deleted upon your written request or after an established period following the termination of all customer agreements. In general, Customer Data is deleted after your paid Subscription ends and your portal becomes inactive. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us.

6. Confidentiality Sales Panda shall take all reasonable precautions to preserve the confidentiality and prevent any corruption or loss, damage or destruction of the data and information provided by you, in keeping with industry standard practices.

Password: Certain services on the website/mobile application may require authentication procedures. You would be able to access such services by using the user ID and the password. Sales Panda shall take reasonable care to ensure the security of and to prevent unauthorized access to the services, which are part of the website/mobile application. Contact

Data Protection Officer (DPO)

Akanksha Mishra

Akanksha.mishra@salespanda.com

SalesPanda, c/o Bizight Solutions Pvt Limited

105, Chiranjiv Tower, Nehru Place, Delhi 110019